Coronavirus/COVID-19 and Grand Oaks

Earlier this month an email was sent out from the board letting everyone know we suspended the enforcement of putting up decorative lights as a way to show each other support. It's been great to see folks shining their lights in this dark time. Grand Oaks owners and residents alike continue to be an inspiration in all that they do for their neighbors and local businesses.

As you may already know the city of Austin has issued a Stay-At-Home order. As a result we will be placing signs at the pavilion and playground stating that they are closed. We fully recognize that people are going to want and need to get outside. However, in addition to the Stay-At-Home order we do not have the capabilities to regularly clean or disinfect the surfaces at the park.

Based on the current guidelines, there is no reason to close the trail. Please be safe and courteous as you use the trail. There is plenty of room for two parties to move to the side for a safe six foot passing distance.  

Furthermore, we recognize that this pandemic is affecting a large number of people financially. The HOA still has mandatory functions to carry out, such as maintaining HOA infrastructure as well as paying for insurance, utilities, and necessary vendors. Proper funding is critical for those functions. Because of these mandatory obligations, we cannot suspend assessments. However, payment plans will be available as needed. Homeowners who can pay their dues on time should do so, and homeowners who cannot pay their dues on time should promptly reach out to CAM, the property manager to request a payment arrangement.  Please email accounting@camanagers.com to communicate about necessary payment arrangements. I can't stress enough how important it is that you begin that line of communications with CAM. If you're not sure you can make your payment, you know you'll miss your payment, or even if you're already behind on payments you need to email CAM. We are committed to working with each and every homeowner individually to setup a payment plan that works for you.

Lastly, there is currently and HOA Board of Directors meeting scheduled for May 7th. While that is over a month away we are prepared to host the meeting using an online video conference service.