In an emergency always dial 9-1-1. Please contact the following entities in the order listed below.
Information is subject to change without notification. This is not an exhaustive list but designed to help you with the basics...
Information is subject to change without notification. This is not an exhaustive list but designed to help you with the basics...
EMERgencies
Always dial 9-1-1 for police, fire or medical emergencies.
general city of austin service requests
Dial 3-1-1 for general City service requests, connect/disconnect utilities, report vandalism, non-emergency police, dead animal collection, missed collections, learn about bulk and brush collection schedules etc etc
GAS servivce
www.texasgasservice.com Gas Provider: Texas Gas Service 800-700-2443 customer service 800-959-5325 emergency
water/wastewater utility
Water/Wastewater: City of Austin 494-9400 customer service
www.austinwater.org
Report outages to 3-1-1 - is there a number to call for emergencies? CHECK
www.austinwater.org
Report outages to 3-1-1 - is there a number to call for emergencies? CHECK
energy utility
www.austinenergy.com
Austin Energy 494-9400 customer service
Report outages to 3-1-1
Austin Energy 494-9400 customer service
Report outages to 3-1-1
garbage and recycling service
Solid Waste: City of Austin 494-9400
www.austinrecycles.com
www.austinrecycles.com
cable television, internet and phone services
Grand Oaks is currently served by Time Warner Cable and AT&T U-Verse.
voter registration
driver licenses/identification
reporting vandalism or damage to association property
Report vandalism to 3-1-1, active fires to 9-1-1, then CAM at 288-2376 phone
reporting malfunction of common area equipment or potentially hazardous situations
CAM at 288-2376 phone
pipeline concerns
Magellan contact information.
social services resources and referrals
Call 2-1-1
community association management
288-2376 phone
413-5775 emergency
413-5775 emergency