​In an emergency always dial 9-1-1. Please contact the following entities in the order listed below. 
Information is subject to change without notification. This is not an exhaustive list but designed to help you with the basics...

EMERgencies

Always dial 9-1-1 for police, fire or medical emergencies.

general city of austin service requests

Dial 3-1-1 for general City service requests, connect/disconnect utilities, report vandalism, non-emergency police, dead animal collection, missed collections, learn about bulk and brush collection schedules etc etc

GAS servivce

  www.texasgasservice.com Gas Provider: Texas Gas Service 800-700-2443 customer service  800-959-5325 emergency 

water/wastewater utility

Water/Wastewater: City of Austin 494-9400 customer service
​www.austinwater.org
Report outages to 3-1-1 - is there a number to call for emergencies? CHECK

energy utility

www.austinenergy.com
Austin Energy 494-9400 customer service ​
​Report outages to 3-1-1

garbage and recycling service

Solid Waste: City of Austin 494-9400 
​www.austinrecycles.com

cable television, internet and phone services

Grand Oaks is currently served by Time Warner Cable and AT&T U-Verse. 

voter registration

driver licenses/identification

reporting vandalism or damage to association property

Report vandalism to 3-1-1, active fires to 9-1-1, then CAM at 288-2376 ​phone

reporting malfunction of common area equipment or potentially hazardous situations

CAM at 288-2376 ​phone

pipeline concerns

Magellan contact information.

social services resources and referrals

Call 2-1-1

community association management

288-2376 ​phone
​413-5775 emergency